P O L I C I E S  
What to Expect
Our spa services are of the highest quality: results driven, effective, mindful and tailored to meet your needs. Our serene, tranquil environment creates an effortless transition into total relaxation, allowing you to surrender to the experience and reap the healing rewards.

A robe, sandals and locker are provided for all who are receiving multiple treatments or who will need to use our shower. We have everything you will need to get ready before and after your services. For privacy, you will be properly draped for the duration of your treatment.

Appointments
To make an appointment, you can call our spa directly 208.634.9711 or email us at relax@spa-del-sol.com. A major credit card is required to hold your reservation. Although we suggest calling in advance, we can often accommodate last minute appointments.
Check-in
Please arrive 10 minutes prior to your scheduled reservation to complete our brief intake form and allow yourself the opportunity to ask questions and fully prepare for your treatment. Please inform us of any medical or special needs that require our attention.

Cancellations
We require 24 hours notice for individual appointments and 48 hours notice for packages of more than two appointments. Canceling or changing appointments for groups of three or more requires one week notice. Appointments canceled in less than the required time will be billed 75% of the published cost of each service. No shows will be charged the full cost of the service. Late arrivals will have that time deducted from the service.

Gift Certificates, Products and Refunds
In order to continue your spa regimen at home, products are available in our boutique. Certificate purchases are non-refundable. Unopened products can be returned for exchange or spa credit when accompanied by a receipt within 30 days.
Prices and services are subject to change without notice.
We are open Monday through Saturday, 9 am to 7 pm during the summer and winter “high seasons” and 10 am to 6 pm in the off season. Appointments can be arranged at times other than these by calling in advance.

p 208.634.9711
• f 208.634.9712 • relax@spa-del-sol.com
100 N. 3rd St. McCall, Idaho 83638

CANCELLATION POLICY